The purpose of this survey is to obtain feedback from practitioners about aspects of their work that are currently and will be supported by ContactPoint.
A benefits baseline is important because it looks at the "before" picture of what life is like without the ContactPoint. The survey will then be repeated after 6 months to compare the "after" picture against the "before" one. This will allow the ContactPoint Team within the Children and Young People's Directorate of Herefordshire Council and the DCSF to make sure that the systems are providing the benefits to practitioners that they are intended to.
The survey measures some of the key benefits for practitioners. It has been developed using feedback from previous ContactPoint benefits surveys, as well as input from members of national and local implementation teams.
This consultation has now closed and the formal response is available.
Consultation Summary
| Name | ContactPoint Benefits Survey |
|---|---|
| Description | Survey of all ContactPoint users trained in Herefordshire to find out how ContactPoint (and CAF) will help to increase interagency working and improve outcomes for children, young people and families. Survey taken during ContactPoint training session and repeated after six months of using ContactPoint. A similar baselining and benefits assessment process is being undertaken by all local authorities implementing ContactPoint. |
| Dates | From 14 Feb 2010 to 6 Aug 2010 at 12:00. |
| Status | Complete |
| Contact | If you have any questions, please contact
|
Who is consulting? |
|
| Organisation | Herefordshire Council |
| Department | Children and Young People |
| Contact name | Andy Churcher |
| Contact email address | achurcher@herefordshire.gov.uk |
| Contact telephone number | 01432260278 |
Who are we consulting with? |
|
| Target audience | Staff, Targeted sample, Voluntary groups / organisations |
| Interest Areas | Children, Social services/care, Education and early years, Young people |
| The parish(es) covered | |
| The ward(s) covered | |
Why are we consulting? |
|
| The reason for this consultation | Baseline benefits survey. |
How are we consulting? |
|
| The methodologies that were used | Postal survey, Online survey/poll |
| Methods of promotion | Other |
How are the results used? |
|
| How the results are being used | Results have to be analysed and presented to the DCSF to help them assess how useful ContactPoint has been. We will also use the results to promote engagement in ContactPoint across the Children’s Workforce. |
The outcome of this consultation |
|
| Summary of the results | |
| How to obtain the full results | It is expected that the results will be e-mailed out to users, partner organisations and possibly promoted in the press. |
| Comments on the response to this consultation | |
Any further information |
|
| Additional comments | |

