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ContactPoint Benefits Survey

The purpose of this survey is to obtain feedback from practitioners about aspects of their work that are currently and will be supported by ContactPoint.

A benefits baseline is important because it looks at the "before" picture of what life is like without the ContactPoint. The survey will then be repeated after 6 months to compare the "after" picture against the "before" one. This will allow the ContactPoint Team within the Children and Young People's Directorate of Herefordshire Council and the DCSF to make sure that the systems are providing the benefits to practitioners that they are intended to.

The survey measures some of the key benefits for practitioners. It has been developed using feedback from previous ContactPoint benefits surveys, as well as input from members of national and local implementation teams.

This consultation has now closed and the formal response is available.

Consultation Summary

NameContactPoint Benefits Survey
DescriptionSurvey of all ContactPoint users trained in Herefordshire to find out how ContactPoint (and CAF) will help to increase interagency working and improve outcomes for children, young people and families. Survey taken during ContactPoint training session and repeated after six months of using ContactPoint. A similar baselining and benefits assessment process is being undertaken by all local authorities implementing ContactPoint.
DatesFrom 14 Feb 2010 to 6 Aug 2010 at 12:00.
StatusComplete
Contact

If you have any questions, please contact

Andy Churcher
Children and Young People
Herefordshire Council
Blackfriars
Blackfriars Street
Hereford HR4 9ZR


email: achurcher@herefordshire.gov.uk

Who is consulting?


OrganisationHerefordshire Council
DepartmentChildren and Young People
Contact nameAndy Churcher
Contact email addressachurcher@herefordshire.gov.uk
Contact telephone number01432260278

Who are we consulting with?


Target audienceStaff, Targeted sample, Voluntary groups / organisations
Interest AreasChildren, Social services/care, Education and early years, Young people
The parish(es) covered
The ward(s) covered

Why are we consulting?


The reason for this consultationBaseline benefits survey.

How are we consulting?


The methodologies that were usedPostal survey, Online survey/poll
Methods of promotionOther

How are the results used?


How the results are being usedResults have to be analysed and presented to the DCSF to help them assess how useful ContactPoint has been. We will also use the results to promote engagement in ContactPoint across the Children’s Workforce.

The outcome of this consultation


Summary of the results
How to obtain the full resultsIt is expected that the results will be e-mailed out to users, partner organisations and possibly promoted in the press.
Comments on the response to this consultation

Any further information


Additional comments
Herefordshire Council, Brockington, 35 Hafod Road, Hereford HR1 1SH | Tel: (01432) 260000 | info@herefordshire.gov.uk