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Cardiac Services Discovery Interviews

The Discovery Interview process aims to gather stories describing what it is like to be a patient.  Patient's stories are gathered by trained interviewers in one-to-one interviews using the 'spine'.  Presenting these uninterrupted stories to local multi-disciplinary project teams enables them to identify needs and plan improved ways to meet them. 

This consultation has now closed and is awaiting the formal response.

Consultation Summary

NameCardiac Services Discovery Interviews
DescriptionWe wish to interview adult patients and their carers (i.e. a spouse or partner, close family member or companion) who are being investigated or receiving treatment for heart disease. The purpose of the work is to hear patients and carers accounts of their experience, in their own words, by telling their story. We refer to these stories as 'discovery interviews'. This is then read out to local health care professionals involved in caring for patients with heart disease.
DatesFrom 30 Nov 2009 to 30 Nov 2010. The results were published on 03 Jan 2011.
StatusClosed
Contact

If you have any questions, please contact

Diane Grove

Herefordshire & Worcestershire Cardiac & Stroke Network

Diane.Grove@nhs.net

07973856421

Who is consulting?


OrganisationPrimary Care Trust
DepartmentHerefordshire & Worcestershire Cardiac & Stroke Network
Contact nameDiane Grove
Contact email addressDiane.Grove@nhs.net
Contact telephone number07973856421

Who are we consulting with?


Target audiencePatients, Carers, Service users, Women, Men
Interest AreasCarers' issues, Health general, Equalities
The parish(es) covered
The ward(s) coveredCountywide

Why are we consulting?


The reason for this consultation

How are we consulting?


The methodologies that were usedFace-to-face survey
Methods of promotionOther

How are the results used?


How the results are being usedLocal health care professionals will use the stories to help them improve their care and services.

The outcome of this consultation


Summary of the resultsThe improvements will be published via the Cardiac & Stroke Network Newsletter, which will be made available to the respondents.
How to obtain the full results
Comments on the response to this consultation

Any further information


Additional comments
NHS Herefordshire, Brockington, 35 Hafod Road, Hereford HR1 1SH | Tel: (01432) 344344 | enquiries@herefordpct.nhs.uk